The CAUK LCD Patient Call System
The CAUK LCD digital waiting room patient call system is the most comprehensive system of its type currently available in the UK. It combines a patient call system with a panic alarm system and much more. As standard there is recorded voice announcement; receptionist public address system; disabled WC panic alarms; background music input; wait/enter indicators and outputs to induction hearing loops. It fully complies with the Disability Discrimination Act 1995 (DDA) and it meets the NHS patient confidentiality guidelines. There are many new features with more to follow.
The LCD display
The digital waiting room display has a 100 mm character LCD display with black numbers on a near white background. This display allows the partially sighted and the colour blind to have the best opportunity to read the displayed information in accordance with the DDA legislation. Research has shown that this way of displaying information is easier to read than the red LED displays and can be viewed at greater distances.
Master processor unit
Recorded voice announcements: To meet the needs of the partially sighted and the blind we have included a recorded voice facility that can be selected electronically. Up to a total of 99 messages can be stored, these will include "will patient number ?, please go to room number ?" The system has the capacity to deal with 999 patients in one day. This recorded voice announcement facility can be used to make timed public service announcements throughout the day. This will be covered further later in this document.
Voice messages storage:
The voice information is stored on a removable SD Memory Card. This method of storage has been provided so that any changes to the messages or tones can be carried out by Call Aid UK at their premises to maintain the professional quality of the announcements. It also has the added advantage that an engineer does not have to visit the Health Centre to carry out this update. These updates will be sent in the post for the staff to exchange at the MPU. An external access slot for the memory card is located on the side of the MPU housing.
Global audio/visual panic alerts
The global audio/visual panic alerts are activated whenever a panic button is pressed anywhere in the building. A panic alert message indicating the location of the emergency will be displayed on every digital consulting room desk unit and a panic tone will sound. A recorded voice announcement via the panic speaker system in the corridors will alert all staff in the building that a panic button has been activated and the precise location of the emergency. This is repeated until cancelled at a reception controller.
Public address
The receptionist master console has a public address microphone built in as standard for making announcements to the waiting room.
Radio RS485 receiver
When any radio panic buttons are to be included on the system a radio receiver will need to be fitted to the Cat 5 RS485 serial data loop. This receiver can be placed anywhere on the loop to achieve the best reception from the radio panic button or other transmitting device.
